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FAQ
Is there a risk of swallowing the magnetic rotor?
No. The rotor is magnetically coupled to the base of the mug. While it is removable for deep cleaning, the magnetic attraction is calibrated to hold it firmly in place during drinking. However, as with any small component, please keep it out of reach of children.
How does the stirring mechanism actually work?
It utilizes magnetic induction. A motor in the base spins a magnet, which wirelessly locks onto the PTFE-coated rotor inside the cup. This creates a physical vortex without the need for a mechanical shaft piercing the cup, ensuring zero leaks and a perfect seal.
Can it handle thick powders like whey protein or collagen?
Absolutely. The AutoFlow™ is engineered with high-torque rotation specifically to emulsify dense powders. For the best results with thick protein shakes, we recommend adding the liquid first, starting the vortex, and then adding the powder.
Is it suitable for boiling water?
Yes. The interior is crafted from medical-grade 304 Stainless Steel, which is designed to withstand high temperatures while maintaining thermal integrity. It is perfect for coffee, tea, or hot chocolate.
How do I power the mug?
The AutoFlow™ operates on 2x AAA batteries (not included), providing months of daily usage due to our efficient low-energy consumption motor. We recommend using high-quality alkaline or rechargeable batteries for optimal torque.
Is The AutoFlow™ dishwasher safe?
No. Because the base contains the electric motor and battery compartment, it should not be submerged or placed in a dishwasher.
Pro Tip: The AutoFlow™ is essentially self-cleaning. Simply add water and a drop of dish soap, press the button to create a soapy vortex, and rinse. It cleans itself in seconds.
How long will it take for my order to arrive?
Precision takes time, but not too much. Our Standard Delivery aims to get your goods to your door between 7 and 16 calendar days. We source our equipment from specialised global partners to ensure you get the best engineering at the best value. Once your order is dispatched, you will receive a tracking number to follow its journey.
What is your return policy?
We stand by the quality of our curation. If your item does not meet your expectations, we offer a 30-day return window starting from the day you receive your order. To be eligible, the item must be in the same condition that you received it: unused, with tags, and in its original packaging.

